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  <title>Soniox API Status Status - Incident history</title>
  <updated>2026-06-29T23:00:00.000+00:00</updated>
  <author>
    <name>Soniox API Status</name>
  </author>
  
<entry>
  <id>tag:status.soniox.com,2005:Incident/cmr07ix8s04j40rrrrr0j9ntc</id>
  <published>2026-06-29T23:00:00.000+00:00</published>
  <updated>2026-06-29T23:00:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.soniox.com/incident/cmr07ix8s04j40rrrrr0j9ntc"/>
  <title>Japan STT RT V5 degraded</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 3 hours and 52 minutes</p>
    <p><strong>Affected Components:</strong> STT Real-time</p>
    <p><small>Jun <var data-var='date'> 29</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jun <var data-var='date'> 30</var>, <var data-var='time'>05:52:08</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved.  
  
  
We experienced a service disruption that affected STT RT v5 availability in Japan region. During this period, some users may have experienced failures when starting streams and increased latency while using the service.  
The issue was caused by an infrastructure capacity problem that impacted our ability to provision sufficient resources. We have resolved the issue and are taking steps to improve the reliability of our systems to prevent similar incidents in the future..</p>

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  </content>
</entry>

<entry>
  <id>tag:status.soniox.com,2005:Incident/cmqdj64la0d68np6215dmzb1d</id>
  <published>2026-06-13T20:20:00.000+00:00</published>
  <updated>2026-06-13T20:20:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.soniox.com/incident/cmqdj64la0d68np6215dmzb1d"/>
  <title>Console sign-in issues</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 50 minutes</p>
    <p><strong>Affected Components:</strong> Console</p>
    <p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>20:20:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  Issue prevented users from successfully signing in or signing up on the Soniox Console..</p>
<p><small>Jun <var data-var='date'> 13</var>, <var data-var='time'>21:10:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.soniox.com,2005:Incident/cmpzbbml802wcqgpb2qy5bqjl</id>
  <published>2026-06-04T09:48:21.884+00:00</published>
  <updated>2026-06-04T09:48:21.884+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.soniox.com/incident/cmpzbbml802wcqgpb2qy5bqjl"/>
  <title>US TTS outage</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 1 hour and 27 minutes</p>
    <p><strong>Affected Components:</strong> TTS Real-time</p>
    <p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>09:48:21</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>Jun <var data-var='date'> 4</var>, <var data-var='time'>11:15:20</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.soniox.com,2005:Incident/cmou3ptql0071hb1isgktqawz</id>
  <published>2026-05-06T13:36:54.783+00:00</published>
  <updated>2026-05-06T13:36:54.783+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.soniox.com/incident/cmou3ptql0071hb1isgktqawz"/>
  <title>Increased latency in STT Real-time API in EU region</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 21 minutes</p>
    <p><strong>Affected Components:</strong> STT Real-time</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:36:54</var> GMT+0</small><br /><strong>Investigating</strong> -
  Occasional increased latency when starting streams.</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:58:08</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

<entry>
  <id>tag:status.soniox.com,2005:Incident/cmou2mr89001sozl1xh3ph2un</id>
  <published>2026-05-06T12:55:00.000+00:00</published>
  <updated>2026-05-06T12:55:00.000+00:00</updated>
  <link rel="alternate" type="text/html" href="https://status.soniox.com/incident/cmou2mr89001sozl1xh3ph2un"/>
  <title>Increased latency in STT Real-time API in EU region</title>

  <content type="html">
  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 5 minutes</p>
    <p><strong>Affected Components:</strong> STT Real-time</p>
    <p><small>May <var data-var='date'> 6</var>, <var data-var='time'>12:55:00</var> GMT+0</small><br /><strong>Investigating</strong> -
  We are currently investigating this incident..</p>
<p><small>May <var data-var='date'> 6</var>, <var data-var='time'>13:00:00</var> GMT+0</small><br /><strong>Resolved</strong> -
  This incident has been resolved..</p>

        ]]>
  </content>
</entry>

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