Soniox API Status - Notice history

All systems operational

Console - Operational

99.99% uptime
Aug 2026 · 99.98%Sep · 100.0%Oct · 100.0%

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Aug 2026
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Oct 2026

No notices reported this month

Sep 2026

STT Real-time overloaded in Japan region
ResolvedPartial outage45 minutes
  • Resolved
    UTC
    Resolved

    The overload has been resolved. All operations are back to normal.

  • Identified
    UTC
    Identified

    Our service is currently overloaded in the Japan region. As a result, some customers may receive 503 errors.

Aug 2026

Users failing to start sessions in EU deployment
ResolvedMajor outage9 minutes
  • Resolved
    UTC
    Resolved

    Between 12:50 and 13:03 UTC on August 25, new WebSocket connections to stt-rt.eu.soniox.com failed to establish. Existing connections were unaffected throughout.

    While enabling Cloudflare load balancing, traffic was routed through a hostname not covered by our Cloudflare certificate, causing TLS handshakes for new connections to fail. We rolled back the change and connections recovered.

    Cloudflare's Universal SSL does not cover multi-level subdomains (unknowingly). We're manually provisioning certificate coverage for these hostnames before re-attempting the rollout.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Some users are experiencing failures with API key creation
ResolvedPartial outage1 hour 10 minutes
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.

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