Soniox API Status - Notice history

All systems operational

Console - Operational

99.98% uptime
Jun 2026 · 99.99%Jul · 99.96%Aug · 99.98%

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Notice history

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Aug 2026

Users failing to start sessions in EU deployment
ResolvedMajor outage9 minutes
  • ResolvedUTC

    Between 12:50 and 13:03 UTC on August 25, new WebSocket connections to stt-rt.eu.soniox.com failed to establish. Existing connections were unaffected throughout.

    While enabling Cloudflare load balancing, traffic was routed through a hostname not covered by our Cloudflare certificate, causing TLS handshakes for new connections to fail. We rolled back the change and connections recovered.

    Cloudflare's Universal SSL does not cover multi-level subdomains (unknowingly). We're manually provisioning certificate coverage for these hostnames before re-attempting the rollout.

  • InvestigatingUTC
    We are currently investigating this incident.
Some users are experiencing failures with API key creation
ResolvedPartial outage1 hour 10 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

Jul 2026

Login failing in console and mobile app
ResolvedPartial outage52 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

Jun 2026

Japan STT RT V5 degraded
ResolvedPartial outage6 hours 52 minutes
  • ResolvedUTC

    This incident has been resolved.


    We experienced a service disruption that affected STT RT v5 availability in Japan region. During this period, some users may have experienced failures when starting streams and increased latency while using the service.
    The issue was caused by an infrastructure capacity problem that impacted our ability to provision sufficient resources. We have resolved the issue and are taking steps to improve the reliability of our systems to prevent similar incidents in the future.

  • InvestigatingUTC
    We are currently investigating this incident.
Console sign-in issues
ResolvedPartial outage50 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    Issue prevented users from successfully signing in or signing up on the Soniox Console.

US TTS outage
ResolvedPartial outage1 hour 26 minutes
  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC
    We are currently investigating this incident.

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